Digital recognition

Available for Work

Digital recognition

Available for Work

User Experience Recognition

Telmore was recognized in 2023 as one of Denmark's leading telecom brands for customer experience and digital performance. This recognition reflects a long-term commitment to creating simple, intuitive, and customer-focused digital solutions.

Through user-centered design, customer journey optimization, and close collaboration with business and development teams, I contributed to shaping digital experiences used by thousands of customers every day.

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Recognition

In 2023, Telmore was recognized among Denmark’s leading telecom brands for customer experience and digital performance, driven by a continuous focus on user-centered design, simplified customer journeys, and intuitive self-service solutions.

Recognition

In 2023, Telmore was recognized among Denmark’s leading telecom brands for customer experience and digital performance, driven by a continuous focus on user-centered design, simplified customer journeys, and intuitive self-service solutions.

Recognition

In 2023, Telmore was recognized among Denmark’s leading telecom brands for customer experience and digital performance, driven by a continuous focus on user-centered design, simplified customer journeys, and intuitive self-service solutions.

My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


#1 Customer Experience Ranking

In 2023, Telmore was ranked #1 for customer experience among more than 300 Danish brands in Wilke's CX Benchmark analysis. The recognition highlighted Telmore's long-term focus on creating customer-centric digital experiences, intuitive self-service solutions, and seamless customer journeys.


Through continuous UX improvements across e-commerce and self-service platforms, I contributed to creating digital experiences that helped strengthen customer satisfaction and loyalty.

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Recognition

In Wilke's 2023 CX Benchmark, Telmore achieved the highest customer experience ranking among more than 300 Danish brands. The result reflected years of investment in customer-focused design, digital innovation, and continuous optimization of customer journeys.

Recognition

In Wilke's 2023 CX Benchmark, Telmore achieved the highest customer experience ranking among more than 300 Danish brands. The result reflected years of investment in customer-focused design, digital innovation, and continuous optimization of customer journeys.

Recognition

In Wilke's 2023 CX Benchmark, Telmore achieved the highest customer experience ranking among more than 300 Danish brands. The result reflected years of investment in customer-focused design, digital innovation, and continuous optimization of customer journeys.

My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.



The recognition was the result of many initiatives across Telmore's digital ecosystem. Below are selected projects that contributed to improving customer experience, self-service, and e-commerce performance.

Selected Projects

Telmore Webshop Redesign

Redesigned Telmore's e-commerce platform to improve product discovery, streamline purchase flows, and support conversion through clearer navigation and decision-making.

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Self-Service Platform

Designed and optimized a self-service platform that enabled customers to manage subscriptions, payments, and account settings through a simple and efficient user experience.

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User Journey Optimization

Improved key customer journeys across onboarding, subscription management, and self-service touchpoints by reducing friction and simplifying complex workflows.