UX recognition

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UX recognition

Available for Work

User Experience Recognition

Telmore was recognized by Mediet Markedsføring in 2023 as one of Denmark's leading telecom brands for customer experience and digital performance. This recognition reflects a long-term commitment to creating simple, intuitive, and customer-focused digital solutions.

Through user-centered design, customer journey optimization, and close collaboration with business and development teams, I contributed to shaping digital experiences used by thousands of customers every day.

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Recognition

In 2023, Telmore was recognized among one of Denmark’s leading telecom brands for customer experience and digital performance, driven by a continuous focus on user-centered design, simplified customer journeys, and intuitive self-service solutions.

Recognition

In 2023, Telmore was recognized among one of Denmark’s leading telecom brands for customer experience and digital performance, driven by a continuous focus on user-centered design, simplified customer journeys, and intuitive self-service solutions.

Recognition

In 2023, Telmore was recognized among one of Denmark’s leading telecom brands for customer experience and digital performance, driven by a continuous focus on user-centered design, simplified customer journeys, and intuitive self-service solutions.

My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


#1 Customer Experience Ranking

In 2023, Telmore was ranked #1 for customer experience among more than 300 Danish brands in Wilke's CX Benchmark analysis. The recognition highlighted Telmore's long-term focus on creating customer-centric digital experiences, intuitive self-service solutions, and seamless customer journeys.


Through continuous UX improvements across e-commerce and self-service platforms, I contributed to creating digital experiences that helped strengthen customer satisfaction and loyalty.

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Recognition

In Wilke's 2023 CX Benchmark, Telmore achieved the highest customer experience ranking among more than 300 Danish brands. The result reflected years of investment in customer-focused design, digital innovation, and continuous optimization of customer journeys.

Recognition

In Wilke's 2023 CX Benchmark, Telmore achieved the highest customer experience ranking among more than 300 Danish brands. The result reflected years of investment in customer-focused design, digital innovation, and continuous optimization of customer journeys.

Recognition

In Wilke's 2023 CX Benchmark, Telmore achieved the highest customer experience ranking among more than 300 Danish brands. The result reflected years of investment in customer-focused design, digital innovation, and continuous optimization of customer journeys.

My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.


My Contribution

During my time at Telmore (2019–2024), I contributed to the design and optimization of digital experiences across e-commerce and self-service platforms, helping create simpler, more intuitive customer journeys.



Key UX Initiatives Behind the Recognition

The recognition was driven by a range of initiatives across Telmore's digital ecosystem, including an optimized self-service platform, a redesigned e-commerce experience, and continuous improvements to the website and customer journey. As part of my daily work, I played a key role in designing and delivering these improvements, helping create more seamless and user-centered digital experiences.